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Privacy Policy


Information Collection and Use

Innovatools is the sole owner of the information collected on this Web site. Any information collected from our users will not be sold, shared, or rented to others in ways different from what is disclosed in this statement.

Online Purchases

We use an outside company, Regnow, a world e-commerce leader, to take orders and process credit cards. This company does not retain, share, store or use personally identifiable information for any secondary purposes.

On our order form, a user is asked to provide contact information (e.g. name and address) and payment information (e.g. credit card number, expiration date). This information is used for billing purposes, to fill customer's orders and, if the customer chooses, may be used for future promotional offers. If we have trouble processing an order, this contact information will be used to get in touch with the user.

Use of cookies

We may use cookies from time to time. A cookie is a unique text file that a Web site can send to your browser software. Cookies enable a Web site to tailor information presented to you based on your browsing preferences. If you do not want Innovatools to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a Web site tries to put a cookie in your browser software.

Log Files

We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing

We do not share any personal information that can identify any individual person.

As mentioned above, an outside company called Regnow processes online orders. This company does not retain, share, store or use personally identifiable information for any secondary purposes.

Sometimes we partner with another party to provide specific services. When the user signs up for these specific services, we will share ONLY information that is necessary for the third party to provide these specific services. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Links

This Web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Newsletters

If a user wishes to subscribe to our Newsletter or Product Updates, we only ask for the user's e-mail address.

Surveys & Contests

From time-to-time our site will request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary, and, therefore, the user has the choice of whether or not to disclose such information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Security

This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, your information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is protected with the best encryption software in the industry: Secure Sockets Layer (SSL). While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape® Navigator and Microsoft® Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just 'surfing'. To learn more about SSL, follow this link http://www.verisign.com/site/ssl.html

At Innovatools, we also do everything in our power to protect user information off-line. All of our users' information remains confidential in our offices. Only a selected number of employees who need the information to perform a specific job (e.g. a customer service representative) are granted access to personally identifiable information. These employees must also use password-protected screen-savers when they leave their desk. Furthermore, ALL employees are kept up to date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy and what they can do to ensure our customers' information is protected. Finally, the servers on which we store personally identifiable information are kept in a secure environment, behind locked doors.

If you have any questions about the security at our Web site, you can send an e-mail to Innovatools.

Special Offers

Due to their request, newsletters subscribers and customers will occasionally receive information about products, services or special deals. Out of respect for the privacy of our users, we provide the option to discontinue these types of communications. For more details, please see the Choice/Opt-out paragraph below.

Modifying/Updating Personal Information

If a user's personally identifiable information changes (such as the e-mail address) or if a user no longer desires our service, the user can contact us to correct, update or remove that user's personal data.

Choice/Opt-out

Our site provides you with the option to opt-out of receiving communications from us and from our partners. Just send us an e-mail to and tell us that you don’t wish to receive any future communications from us.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our home page so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we would notify users by way of an e-mail. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

 

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